Ordering Information and Shipping Policies
Returns and Exchanges
We do not offer returns or exchanges on any purchase- All Sales Final. Please see our Damage Policy for issues related to a damaged item.
Free Shipping Restrictions
$35 introductory Free Shipping promotion offered for limited time only and subject to change at the discretion of the company. Free shipping offer valid on orders that meet minimum purchase requirement after discounts are applied. Excludes orders outside the conterminous US.
Shipment Time
Orders are processed every Thursday. Once the order ships we will send you your tracking information with UPS. Orders normally arrive on or often before the sixth business day from date of shipment.
Damage Policy
Sometimes, no matter how careful we are, DAMAGE happens. Please use CAUTION when unwrapping your order. If you have a damaged item, contact us immediately at delightfuldestinationscandles@gmail.com. Include your order number and a picture of the damage. We will credit the cost of the damages to the credit card used for purchase immediately.
Candle Safety
Candle safety is top priority with De-lightful Destinations™. We do not use lead wicks. Our pure cotton wicks are designed to minimize "flare ups" and soot. They will self extinguish when all wax has liquefied. Our candles feature the highest quality decorative labels to show the natural beauty of the artwork Anderson Design. Customers wishing to consume every drop of wax are urged to use safety tested wax melters. Please never leave a candle unattended. Our candles feature High Gloss Acrylic labels they are not dishwasher safe.
About American Soybean Wax™
Soy wax is completely natural, it is made right here in Swanton Ohio, from American farmers soybean crops. Soy bean wax is 100% environmentally friendly, sustainable, and renewable without any chemicals or harmful additives. Soy wax is clean burning, lead free, and as such, has a much higher throw than any other candle.